General FAQ

Use the Pharmacist Finder tool or contact the Outcomes office.

A Consumer Plan costs $120 annually. Group Plan rates (available through a Sponsor) vary based on the group's enrollment.

Some employer- and government-sponsored health plans offer Group Plan coverage of Outcomes MTM services. Others allow flex dollars to be put toward an individual Consumer Plan. Check with your plan administrator or contact the Outcomes office for more information.

The Outcomes MTM program allows members to acquire medications from any pharmacy—even mail order—yet consult with a local Personal Pharmacist whenever needed. Members are encouraged to keep their Personal Pharmacist aware of all their medications.

Utilize our online contact form by clicking here. An Outcomes representative will contact you by telephone, fax or email at no cost to you.

Some Medicare plans cover Outcomes MTM services at no additional cost. However, most require individuals to purchase a separate Consumer Plan to receive coverage. Check with your plan administrator or contact the Outcomes office.

Typically, not all pharmacists in a geographic area are Personal Pharmacists. Personal Pharmacists complete special training to provide MTM services. This course is open to any willing pharmacist.

Unfortunately, most drug cards address only the cost of the medication and do not cover the cost of MTM services. While many pharmacists do as much as they can within the time allotted to filling a prescription, most cannot consistently provide MTM services free-of-charge. Through Outcomes, extra attention can be dedicated to your personal medication needs.